His name is Paolo. He runs our Manila office, he interviews every candidate himself, and he writes down what he thought. When we put someone forward, you get that file.
That is the whole difference between us and a freelancing site. You are not hiring a profile that can vanish. You are hiring a person who was vouched for, employed properly, and backed by a US company you can hold to a contract.
“She walked me through a denial she fought for four months and won. She still had the payer reference numbers written down. That is the person you want calling insurers on your behalf.”
Interviewer’s note, recorded at the time of interview
You pick from a list of strangers rated by other strangers. Nobody has met them. If they stop replying on a Tuesday, your claims stop going out on a Tuesday, and your only recourse is a refund of last week’s hours.
There is no employer behind them, so there is no payroll, no benefits, no continuity, and no one to escalate to.
We interview in person, verify government ID, call references, and test the skill before anyone reaches your shortlist. You contract with Unveiled Services and are invoiced by Unveiled Services.
Your placement is a salaried employee with statutory benefits, so they stay. If one leaves, replacing them is our job, not yours.
Revenue cycle, mostly. It is the work US practices are least able to staff and most able to measure, which means you can tell within a quarter whether we earned our keep.
| Role | Handling | From |
|---|---|---|
| AR follow-up & denials | Protected health informationVDIBAAannual HIPAA training | $15.75/hr |
| Prior authorization | Protected health informationVDIBAAannual HIPAA training | $15.75/hr |
| Eligibility verification | Protected health informationVDIBAAannual HIPAA training | $13.25/hr |
| Medical billing & coding | Protected health informationVDIBAAcertification on file | $20.00/hr |
| Patient scheduling & phones | Protected health informationVDIBAAannual HIPAA training | $13.25/hr |
| Virtual scribe | Protected health informationVDIBAAannual HIPAA training | $18.50/hr |
Rates fall as the weekly commitment rises. See every role and band.
You never browse a catalogue of people. You tell us the job, and we bring you someone specific.
The task, the hours per week, and when you want someone starting. Ten hours a week is a normal request.
One named candidate with their full vetting file, not a stack of resumes for you to sift.
A call with the actual person who would do the work. If they are not right, we go again.
A services agreement with us, plus a business associate agreement wherever protected health information is involved.
Inside a remote desktop we control when the work touches patient data. Nothing lands on a machine overseas.
Same person, month after month. Continuity is the thing you are buying.
A full-time biller in most US markets costs about twenty-two dollars an hour before benefits, and closer to twenty-eight after. Our work starts at $13.25 an hour, fully employed and fully covered.
We are not the cheapest offshore option and we do not try to be. We are the one where somebody has met the person.
See rates and termsUS figure assumes $22/hr plus 28% benefits and payroll burden.